suparbajee's Privacy Policy

Last Updated: January 2026

1. Introduction and Scope

Welcome to suparbajee. This Privacy Policy ("Policy") is issued by the organisation operating the suparbajee platform ("we", "our", or "Company"). This Policy explains what types of information we collect about you when you use the suparbajee website (https://suparbajee.cam), how that information is used, with whom it may be shared, and what rights you have over your information.

By opening an account, logging in, playing games, or using any service on the suparbajee platform, you are considered to have read and agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform.

2. Information We Collect

We collect various types of information when you register and use services on the suparbajee platform. This information falls into two main categories — information provided by you and information collected automatically.

2.1 Information Provided by You

During registration and account management, you provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National Identity Card (NID) or passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket, or bank account details)
• Your preferred username and password

2.2 Automatically Collected Information

When you use the suparbajee platform, our system automatically collects the following information:

• IP address and device type
• Browser type and version, and operating system
• Date, time, and duration of access to the platform
• Pages visited and features used
• Gaming history, bet amounts, and win/loss records
• Deposit and withdrawal transaction history
• Login and logout times and session information

2.3 Identity Verification Information

To ensure responsible gaming and prevent fraud, suparbajee may request additional documents from users when needed to verify identity. This may include a copy of a photo ID or proof of account ownership.

3. Purpose and Use of Data Collection

suparbajee uses your information only for the following legitimate purposes:

3.1 Account and Service Management

• Creating, verifying, and maintaining accounts
• Processing deposits, withdrawals, and other financial transactions
• Providing gaming services and bonus offers
• Providing customer support and resolving complaints
• Improving and personalising services

3.2 Security and Compliance

• Preventing fraud, money laundering, and other criminal activity
• Ensuring account security and preventing unauthorised access
• Meeting applicable legal obligations and regulatory requirements
• Enforcing responsible gaming policies

3.3 Communication

• Sending important service-related messages and notifications
• Confirming account activity and transactions
• Sending promotional offers and updates subject to your consent

4. Data Sharing and Disclosure

suparbajee does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

suparbajee works with trusted third parties that help us operate our services. These include payment processing organisations (bKash, Nagad, Rocket, and banking infrastructure), game software providers, IT and cybersecurity service providers, and customer support platforms. These partners process your information in accordance with our specific instructions and are bound by contract to maintain confidentiality.

4.2 Legal Obligations

suparbajee may be required to provide information to relevant authorities under a court order, a lawful request from a government agency, or applicable law. In such cases, we always operate within legal boundaries and make every reasonable effort to protect your rights.

4.3 Business Transfers

In the event of a business merger, acquisition, or sale of assets, your information may be transferred to the new owner. In such circumstances, we will notify users in advance and the same standard of privacy protection will be maintained.

5. Data Protection and Security

suparbajee has adopted industry-standard technical and organisational measures to protect your information.

5.1 Technical Security Measures

• All data transmission secured through SSL (Secure Socket Layer) encryption
• Sensitive information (such as passwords and payment details) stored in encrypted form
• Use of firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication option

5.2 Organisational Security Measures

• Access to information restricted to authorised personnel only
• Regular staff training on privacy matters
• Logging and monitoring of data access
• Rapid response plan in the event of a data breach

6. Cookies and Tracking Technologies

The suparbajee platform uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that allow our platform to recognise you and remember your preferences.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Store your language preference, display settings, and personalised experience.
• Analytics Cookies: Used to understand platform usage patterns and improve services.
• Performance Cookies: Help identify page load speed and technical issues.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

7. Data Retention Period

suparbajee retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• All profile and transaction information is retained for as long as the account is active.
• Financial and transaction records may be retained for a set period after an account is closed or deactivated, in accordance with applicable legal requirements.
• Information related to fraud or disputes is kept until the matter is fully resolved.
• Information that must be retained under legal obligations is kept for the required period.
• Marketing preference information is retained until you withdraw your consent.

After the designated period, information is securely deleted or anonymised.

8. User Rights

You have the following rights regarding your personal information. To exercise these rights, please contact our support team.

8.1 Right of Access

You have the right to request details of what information we hold about you. After verification, we will provide a copy of the information within the applicable timeframe.

8.2 Right to Rectification

You have the right to request correction of any incomplete or inaccurate information stored in your profile. Some account information can be updated by you directly.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, complete deletion may not be possible if some information must be retained due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing purposes or other specific reasons. To opt out of marketing communications, follow the instructions provided in any marketing message.

8.5 Right to Restriction

In certain circumstances, you have the right to request that processing of your information be restricted. In such cases, the information will remain stored but will not be used for the specified purposes.

9. Protection of Minors

The suparbajee platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors.

We have age verification measures in place at the time of registration. If a user registers using false information, their account and all associated information will be deleted immediately. If we become aware that a minor has created an account on our platform, we will close that account immediately and securely delete all stored information.

10. Third-Party Links

The suparbajee platform may occasionally reference third-party websites or services. These external sites have their own privacy policies and suparbajee is not responsible for them. We advise you to read the privacy policy of any third-party site before visiting it.

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others have their own privacy practices that are outside the control of suparbajee.

11. Changes to This Policy

suparbajee reserves the right to update this privacy policy from time to time. In the event of changes, the following process will be followed:

• The "Last Updated" date at the top of the page will be changed.
• For important changes, a notification will be sent to the registered email or a notice will be posted on the platform.
• If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the new policy.

We recommend that you visit this page regularly and stay informed about the latest updates.

12. Contact

If you have any questions, concerns or requests regarding this privacy policy, please contact us:

• Live Chat: 24/7 live chat support is available
• Email: [email protected]

Our team is always ready to answer any of your questions in Bengali. For privacy-related requests, we will verify your identity and try to respond as quickly as possible.