suparbajee Responsible Gaming — your protection is our priority
Play with enjoyment, stay within your limits. suparbajee is committed to giving you a safe and healthy gaming experience.
Why we care about responsible gaming
Gaming is a form of entertainment — it can be a source of fun, excitement, and social connection. However, excessive or uncontrolled gaming can have a negative impact on personal, family, and financial life. suparbajee believes that responsible gaming is part of a happy and healthy life.
We provide various protective tools to keep you in control on our platform at all times — from setting deposit limits to full self-exclusion. Our goal is for you to enjoy gaming purely as entertainment so that it never becomes a problem.
Remember: Gaming is not a substitute for your income. Play within your entertainment budget and never chase losses by placing additional bets.
Age limit: 21+
suparbajee strictly prohibits anyone under 21 years of age from registering or participating in gaming. We take the necessary steps to verify your identity.
- Play for entertainment, not for income
- Always stay within your budget
- Take regular breaks and monitor your time
- Do not try to recover lost amounts
- Gaming should never be a way to cope with stress
- If you have a problem, seek help immediately
Our protection tools and features
Setting deposit limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be increased before the designated period — it can only be reduced. This is the most effective way to manage your budget.
Time-out
If you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 30 days. During this time you will not be able to place bets or make deposits. Once the break ends, your account will be reactivated automatically.
Self-exclusion
If you feel that gaming is causing serious problems in your life, you can apply for long-term self-exclusion. During this period your suparbajee account will be completely inactive and no promotional communications will be sent to you.
Gaming history review
You can view your complete betting, deposit, and withdrawal history at any time. Analyse your spending patterns and make informed decisions. Transparency is our core principle.
Reality check
A notification at set intervals will remind you how long you have been playing and how much has been transacted. This alert will help you take a break at the right time.
Parental protection
Keep the younger members of your family away from online gaming. Use parental control software on your devices and never share your account details with minors.
Warning signs of problematic gaming
If any of the signs below are present in you or someone you know, it is time to seek help. Assess yourself honestly.
How to use protection tools
How to set a deposit limit
Log in to your account and go to the "Account Settings" section. Select the "Responsible Gaming" option there. Set your daily, weekly, or monthly limit. The change will take effect immediately, and a specific waiting period must pass before the limit can be increased.
How to take a time-out
In "Responsible Gaming" settings, choose the "Temporary Break" or "Time-Out" option. Select a break of 24 hours, 7 days, 14 days, or 30 days. During the break your account will be locked automatically and you will not receive any promotional messages.
The self-exclusion process
If you need a long-term break from gaming, apply for self-exclusion through our 24/7 live chat or by emailing [email protected]. Once exclusion is active, the account cannot be used in any way during that period. All pending withdrawable balances will remain safe.
Reviewing account history
Go to "Transaction History" and "Betting History" to view detailed reports for any date range. Review the summary of total deposits, withdrawals, bets, and profit and loss to analyse your gaming patterns.
Our commitment to responsible gaming
Age verification
We verify every user's age at registration. No one under 21 can open an account or play games at suparbajee. This policy is strictly enforced.
Raising awareness
Our support team is trained in responsible gaming. They are equipped to identify any issues and provide users with the right assistance.
No targeted advertising
We do not run any advertising targeting minors or encouraging problematic gaming behaviour.
Support in Bengali
Our 24/7 live chat operates entirely in Bengali. Immediate assistance is available for any responsible gaming questions or concerns.
Data protection
Your personal information and financial data are secured through SSL encryption. Your privacy is our highest priority.
Fair play assured
All games are verified and ensure fair outcomes. No game result can be manipulated — our platform is fully transparent.
We are here when you need support
Immediate support
If you have any concerns about gaming — whether about yourself or someone in your family — our support team is always ready. Our trained team will help provide you with the right tools and advice.
Live Chat: Immediate support in Bengali, 24/7
Email: [email protected]
Confidentiality assured: All responsible gaming communications will be kept completely confidential.
Fast response: Self-exclusion and time-out requests are processed with the highest priority.
Remember, asking for help takes courage. Gaming addiction is a health issue and it can be overcome with the right support. suparbajee is always by your side.
Responsible Gaming: Frequently Asked Questions
Play safely, enjoy the experience
Enjoy gaming responsibly. Have a fun experience within your limits across all our games, sports betting, and casino sections.